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Terms of Service

Last updated: 27 March 2026
Contents
  1. Acceptance of Terms
  2. Description of Services
  3. Account Registration
  4. Subscription and Payments
  5. Acceptable Use
  6. Intellectual Property
  7. Your Data
  8. Third-Party Services
  9. Disclaimer of Warranties
  10. Limitation of Liability
  11. Indemnification
  12. Termination
  13. Changes to Terms
  14. Governing Law
  15. Contact Us

Welcome to Trublo. By accessing or using our website and services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our services. These Terms apply to all visitors, users, and others who access or use our shuttle operator platform and related services.

1 Acceptance of Terms

By accessing or using our website and services you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our services. These Terms apply to all visitors, users, and others who access or use our shuttle operator platform and related services.

2 Description of Services

Trublo provides a software platform for shuttle and transport operators to manage their operations, including:

  • Scheduled / Fixed Route shuttle management
  • Pre-Booked Transfer management (airport, private, and group transfers)
  • Booking and ticketing systems
  • Fleet and driver management tools
  • Customer communication features

3 Account Registration

To access certain features of our platform you may be required to register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorised use of your account

4 Subscription and Payments

Pricing

Our services are offered under various pricing plans as described on our website. Prices are quoted in South African Rand (ZAR) unless otherwise specified.

Payment Terms
  • Subscription fees are billed in advance on a monthly basis
  • Commission-based fees (where applicable) are processed automatically per transaction
  • All fees are non-refundable except as expressly stated in these Terms
  • We reserve the right to change our pricing with 30 days’ notice
Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. No refunds will be provided for partial months.

5 Acceptable Use

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit harmful, offensive, or illegal content
  • Attempt to gain unauthorised access to our systems
  • Interfere with or disrupt our services or servers
  • Use automated systems to access our services without permission
  • Resell or redistribute our services without authorisation

6 Intellectual Property

All content, features, and functionality of our services — including but not limited to text, graphics, logos, icons, images, software, and code — are owned by Trublo and are protected by South African and international intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our services without our prior written consent.

7 Your Data

You retain ownership of any data you submit to our platform. By using our services, you grant us a limited licence to use, store, and process your data solely for the purpose of providing our services to you.

We handle your data in accordance with our Privacy Policy. You are responsible for ensuring you have the right to share any data you upload to our platform.

8 Third-Party Services

Our platform may integrate with third-party services (e.g., payment processors, mapping services). Your use of such services is subject to their respective terms and conditions. We are not responsible for the availability, accuracy, or content of third-party services.

9 Disclaimer of Warranties

Our services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to:

  • Implied warranties of merchantability and fitness for a particular purpose
  • Warranties that services will be uninterrupted, error-free, or secure
  • Warranties regarding the accuracy or reliability of any information obtained through our services

10 Limitation of Liability

To the maximum extent permitted by law, Trublo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or goodwill
  • Service interruption or computer damage

Our total liability for any claims arising from these Terms or your use of our services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

11 Indemnification

You agree to indemnify, defend, and hold harmless Trublo, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of our services, your violation of these Terms, or your violation of any rights of a third party.

12 Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including if you breach these Terms.

Upon termination, your right to use our services will cease immediately. Provisions of these Terms that by their nature should survive termination shall survive.

13 Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website and updating the “Last updated” date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

14 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

15 Contact Us

If you have any questions about these Terms of Service, please contact us:

Trublo sales@trublo.com
Trublo

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